The total disk space storage, listed in megabytes, for all web site files (html, images), log files, stats and email.

Data transfer is measured in gigabytes (GB) and includes all traffic including email, ftp and web traffic.

We use the Plesk ™ control panel to give you maximum control over your hosting.

We will register a .com .uk .biz .info .net or .org name as part of the package cost. Alternatively we will help you to transfer an existing domain from another registrar to us.
Please note that .eu domains need to be registered and paid for separately.

We provide primary and secondary DNS servers for your domain name.

PHP is supported on our shared hosting servers.

Apache ASP is supported on our Linux shared hosting servers.

You may execute PERL code in the cgi-bin provided.

mod_perl is supported on our Linux shared hosting servers.

mod_python is supported on our Linux shared hosting servers.

You can create MySQL databases using the shared hosting control panel, and make use of PHPMyAdmin - a web-based administration tool, allowing you to sort, edit, and create tables within a given database.

You can create PostgreSQL databases using the shared hosting control panel, and make use of DB WebAdmin - a web-based administration tool, allowing you to sort, edit, and create tables within a given database.
N.B. PostgreSQL in available on Linux only.

SQL Server 2000 is available at extra cost. Please click here for more details.

FTP access to your account is provided. Further FTP accounts may be set up on request.

A web user is a user account within a web server. It is used to define locations for personalized web pages with individual FTP access. The result of creating a web user is a subdirectory within your domain (e.g. domain.com/~webuser).

You can create and manage sub domains from the control panel, e.g. subdomain.yourdomainname.com or something.yourdomainname.com

Secure web pages (with padlock) can be set up using the control panel. Either a custom or generic certificate may be used.

Server Side Includes (SSI's) are supported on our shared hosting servers.

Graphical web statistics are generated and these may be downloaded or viewed online.

You can create customized web server error documents using the shared hosting control panel.

Your site will be able to serve .wml pages.

You can manage log files and log rotation settings through the shared hosting control panel.

All POP3 email is virus checked and spam filtered.

Using a control panel, you may set up email forwards, e.g. david.jones@domain.com forwards to david.jones@djones.fsnet.co.uk.

You can create and manage email groups using the shared hosting control panel.

You can create and manage custom email autoresponders using the shared hosting control panel.

Access your email via any web browser.

Spam Assassin helps you filter out unwanted unsolicited email and is configurable through the shared hosting control panel.

Dr Web provides protection of mailboxes against worms, trojans and other damaging viruses and is configurable through the shared hosting control panel.

You website will be able to send email from the web server (e.g. using CDONTS, cfmail, php or a PERL script, depending on your hosting type).

All sites are hosted from our data centres in the heart of London Docklands.

Backups are performed daily and tapes are stored off-site in a firesafe.

All servers are monitored 24x7 and immediate action is taken if a problem is detected.

Software is patched as soon as patches are released.

Our Network Operations Centre Engineers are on site 24 hours per day and immediately tend to any problems alerted by our monitoring systems.

For non-urgent support requests by email or telephone our team is available during normal working hours 09:00 - 17:00.

We have a dedicated team who can help you with all issues. We are available on the telephone so that you can speak to a person, not an answering system.

Please click on Customer Support to view this.

Orders received before 15:00 UK time will be set up the same day.

There is no setup charge.

Payments may also be made yearly, giving you one month of free hosting.

If you pay yearly you will receive one month for free.

Extra data transfers by arrangement are available at discounted rates. Please contact your account representative.

Extra space is available on request in 25MB blocks. Please contact your account representative or enquiries@firstserv.com

Additional POP3 accounts may be purchased. We also offer virus scanning and spam filtering services.