Firstserv is a service orientated organisation keeping the customer at the core of everything we do. Unlike many of our competitors who claim to be a 24x7 operation, Firstserv directly employs all of our support staff with no process or personnel outsourcing.

Firstserv customers enjoy stability and peace of mind from our fully redundant N+1 service and data centre architecture and can also leverage unlimited technical support with the only consideration being issue resolution and ongoing pro-active support.

Firstserv 24x7 helpdesk:

auto-support@firstserv.com

0800 138 9220 or +44 207 536 7948

Or Account Login > Help & Support > Trouble Tickets > New Ticket

- Please always send through support requests by email when possible.
- You will only be able to send in support requests from email addresses that are registered with our support system. You may add an email via your Account Login.
- If calling, have your password ready for security clearance. Note that all calls are recorded for quality control purposes.
- Please click here to view the knowledgebase.

We look forward to supporting you.
The Firstserv Support team