Hey, we’re Firstserv the hosting provider you’ve been looking for
What we do
Helping you grow your business, increase efficiency and deliver the future.
Firstserv delivers powerful, secure, and scalable hosting built around your business — not generic promises. While reliability is expected, exceptional service and accountability are what set us apart.
We’re proudly UK‑based, with UK support teams and UK data centres, giving you confidence in performance, compliance, and fast response times. Our enterprise‑grade infrastructure is engineered to keep your services online, consistently and without compromise.
With Firstserv, you’re never just another customer. Every client is assigned a dedicated account manager, and when technical support is required, you work directly with a named engineer who knows your environment — no call centres, no ticket queues, just expert help when you need it.
Whether you’re launching your business with a straightforward hosting package or scaling with a fully tailored infrastructure solution, Firstserv provides hosting that adapts, performs, and grows with you.
Beyond cloud
At Firstserv, we partner with you to accelerate your digital transformation and deliver the right cloud solution for your business — not a one‑size‑fits‑all platform. From multi‑tenant and private cloud to public, hybrid, and multi‑cloud environments, we design solutions that align precisely with your operational needs, performance goals, and growth plans.
We deploy and manage best‑of‑breed cloud services, giving you enterprise‑class infrastructure without the complexity — so you can focus on running and growing your business.
Beyond core Infrastructure as a Service (IaaS), Firstserv strengthens your resilience with a full suite of business continuity services, including Backup as a Service (BaaS), Disaster Recovery as a Service (DRaaS), and flexible managed service options tailored to your level of in‑house capability.
All Firstserv cloud services are backed by 24×7 monitoring and expert technical support, delivered by our UK‑based, in‑house support team — ensuring rapid response, proactive management, and access to cloud expertise whenever you need it.
Whatever your cloud strategy, whatever your scale, Firstserv is here to design, deliver, and support a cloud platform that works for your business — today and into the future.
Innovation
We believe that it’s the role of a modern IT leader to drive innovation into their business that drives differentiation. Our role is to provide you with Platform as a Service (PaaS) capabilities to facilitate DevOps and Application Development Lifecycle Management Practices (ADLM) so that you can bring new services to market faster with customer-facing digital technology.
Mission Critical Technology
Ultimately, we want you to trust us with your mission-critical technology. We do this for a living. Our people deliver managed and outsourced services to operate your technology estate so you can focus on your organisational mission. If you have infrastructure that doesn’t differentiate you, then you should leave it to us to manage for you.
Enable Specialist IT
By offloading your non-differentiating IT responsibilities to us, we free up your resource to move from being a generalist IT department to a specialist one. Rather than being a department that spends money keeping infrastructure running, you can focus on line-of- business applications, DevOps and digital business models that transform the way your organisation operates.
Performance & Protection
Once an application is in a production environment, and it’s mission-critical to your end-user engagement, it must work. We don’t talk about infrastructure SLAs; instead we offer guarantees on application uptime and application performance levels so your business keeps running. Furthermore we offer security and compliance layers to protect your people, organisation, data and customers too.
